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Welcome to the City of Florence Water Department website. The water department employees are committed to our customers and to the protection of public health through quality water and wastewater management. Florence’s water meets or exceeds all standards set forth by the U.S. Environmental Protection Agency and the Alabama Department of Environmental Management.

We hope you enjoy our site and while you’re here, check out the links to other pages of interest.

Sincerely,
Michael Doyle, Manager


Florence Water Department
650 Rickwood Road
Florence, AL 35630
Phone: (256) 760-6637
Fax: (256) 760-6387

You can pay your bill, find out your balance, make address corrections and manage your utility account online through our secure site.

Order a Customer Service Handbook:

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