WHAT TO DO DURING A POWER OUTAGE

Stay away from downed power lines and broken utility poles! Please note the location and call us immediately. Even lines that look harmless can be dangerous!

If your power is out, check with your neighbors. If they still have electricity, check your fuses or circuit breakers. If that does not solve the problem, call us at 256-764-4456.

Once you have called us, there is no need to continue to call. Your request will be handled as quickly as possible. The only reason you will need to call us again is if your neighbor’s power has been restored and your power is still out.

As we restore power, overloaded lines can often cause additional outages. You can help prevent this by switching off your heating and cooling equipment and other appliances during the outage. Leave a light on so you will know when service has been restored.

Do not keep checking the refrigerator and freezer. Food will keep much longer if the doors are left closed.

Prepare a “lights-out” kit. Keep a flashlight, spare fuses and a battery-powered radio handy. Know where the electric service panel for your home is located, and how to reset circuit breakers or replace blown fuses. Make sure your family knows where the kit is located and what to do if you are not at home.