Florence Electricity Department 
CUSTOMER HANDBOOK
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YOUR UTILITY DEPARTMENT ALSO OFFERS:

Energy Program
Through the Tennessee Valley Authority, Florence Utilities offers a variety of energy saving options to its customers. To learn more about this program, call 256-740-6055.

Security Lights
Florence Utilities will install and maintain a residential security light on your property for a monthly charge. For more information, call Customer Service at 256-760-6512.

Gas Lights
Gas lights may be purchased from the Florence Gas Department. For information, call 256-767-3430.

Gas Grills
Gas grills may be purchased from the Florence Gas Department. For information, call 256-767-3430.

24-hour Dispatching
Florence Utilities provides 24-hour dispatching service for after-hour emergencies and power outages.

 

You can pay your bill, find out your balance, make address corrections and manage your utility account online through our secure site.

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