are open Monday through Friday from 8 a.m. until 5 p.m.
We are closed
to observe the following holidays:
New Year's Day
Martin Luther King's Birthday
Thanksgiving Day and the day after
Christmas Eve and Christmas Day
When a holiday
falls on a Saturday, we observe it the preceding Friday. If a
holiday falls on Sunday, we observe it on the following
Utilities, a department of the City of Florence, Alabama,
supplies electricity to consumers in Lauderdale County, and
natural gas, water and wastewater treatment to consumers in
portions of the county.
Utilities purchases electricity from the Tennessee Valley
Authority. Natural gas is purchased from a variety of
suppliers, based on availability, price and dependability. Our
water supply comes from Cypress Creek and Wilson Lake and is
distributed to customers in the City of Florence and the
surrounding areas of Lauderdale County.
Because of the
nature of our business, we can't guarantee uninterrupted
service, but we make every effort to provide uninterrupted
service to everyone. Please report any service outages by
calling us at 256-764-4456.