Customer
Service Handbook
Dear
Utilities Customer,
Welcome
to Florence Utilities! This handbook has been designed
to help acquaint you with your Utility Department and
answer any questions you might have about your new or
existing service. Print out and keep this handbook in a
convenient place, you’ll find it an easy-to-use and
convenient reference guide for all of your questions
concerning your utility service.
If you
have additional questions, please feel free to call our
Customer Service Department at 256-760-6512. Our friendly
and professional staff is standing by to assist you!

