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Dear Valued Customer:
We are pleased to welcome you to the website of
Florence Utilities. We want to provide you with
the utmost friendly, professional, and expedient
customer service. It is also our hope that you
will find us “customer friendly” as we assist
you and meet your utility needs.
Included on this site is information about our
different departments, telephone numbers, and
contact information that we hope will prove
helpful to you. You can order service, pay your
bills, receive a utility handbook, and many
other services through this website.
Should you require additional assistance, have
any unanswered questions, or would like to
discuss any problems you may be experiencing,
please feel free to contact our Customer Service
Department at 760-6512.
City of Florence Utilities
P.O. Box 877
Florence, AL 35631
Telephone: (256) 760-6512
Fax: (256) 760-6322
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Complete a home energy audit and TVA
will send you an energy conservation
kit filled with items to help you
save energy and reduce your electric
bill. You’ll also receive a free
energy audit report to help you
understand where your home is
wasting energy - and how you can fix
those expensive leaks.
Click here to find out more.
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